Jason Cozy
AI-Powered Product Design leader - Building the Future of Human-AI Collaboration
Professional Summary
Product Designer and AI Implementation Leader with 20+ years of UX expertise pioneering the recent AI-powered design workflows and process improvements. A passion to align corporate strategies with current technology advancements—enabling a unique advantage to storytelling that pushes for team collaboration and user-centered design solutions.
Professional Experience
Head of UX, Product & AI Design
ProductOps, Inc • Santa Cruz, CA
Sep 2015 - Present
- Led Nova Grant Management Platform design: Directed a 4-year evolution from MVP to enterprise-grade platform with full state/federal compliance. Collaborated directly with Executive Vice Chancellor, Workforce & Digital Futures and Academic Deans on strategic technology initiatives. Platform supports $3B annually fiscally managed across 115 California Community Colleges and 10,000+ users.
- Directed Energy Rebate Provider strategic discovery: Facilitated stakeholder workshops identifying need for wholesale HVAC distributor application, managed product through AWS infrastructure integration, deployment and handoff.
- Generated complex SQL queries via AI to support product design decisions.
- Developed a platform to facilitate mass sales rebates that improved process efficiency by ~35%.
- Management Consulting Delivery: Executed strategic consulting engagements focusing on technology strategy, process optimization, and digital transformation. Led discovery phases identifying technology gaps and integration opportunities. Created strategic technology roadmaps, landscape diagrams, and business case documentation supporting $M+ technology investment decisions using data-driven decision making.
- AI Transformation Pioneer: Built AI tools platform for internal prompting and training, plus custom GPTs for specialized client workflows.
- Reduced design-to-prototype time by 40% through AI-powered workflows using integrated and evolving toolchain.
- Used AI to analyze 20+ years of training materials, accelerating team knowledge acquisition from months to weeks.
- Delivered production ready conversational interface design using AI-powered competitive analysis and trend research to support agentic solutions and product direction.
- Scaled AI adoption from 0-80% of employees across the company, implementing systematic knowledge sharing and custom tool development while evaluating various applications of AI for internal and clients.
- Transformed design/developer collaboration using code-based design iteration, replacing traditional pixel-first workflows with a hybrid method.
Senior UX Designer / Project Manager
ProductOps, Inc. • Santa Cruz, CA
Sep 2015 - N/A
- Managed Choice Reviews Online rebuild: Led team through complete platform rebuild & launch for American Library Association's academic book review system.
- Triple-role leadership as a Designer, Product Manager, and Client Manager for platform rebuild.
- Established design operations standards for client engagement, stakeholder management, consistent branding and cross-functional delivery with storytelling presentations to C-suite stakeholders using persona-driven narratives.
- Management Consulting Framework: Delivered technology consulting using systematic discovery, requirements analysis, and solution architecture methodologies.
- Data Platform workflows and interface for data stewardship, data management and data transformation.
Sr. Manager, Product Design & Quality
Smith Micro Software, Inc. • Santa Cruz, CA
Jan 1970 - Aug 2015
- Led distributed team of personnel across quality assurance and customer support functions.
- Created Motion Artist product from concept through market launch, releasing a brand new product to market.
- Managed Beta Programs gathering user feedback and engaging power users. Collaborated with product and engineering to deliver new features and usability improvements.
- Built strategic customer relationships with international production studios, informing product roadmap decisions, creative direction of content development and management for hundreds of 3d products.
Education
Computer Illustration
Western Wisconsin Technical College
1991 - 1992
Business
DeVry University
1990 - 1991
Skills
AI Strategy & Implementation
Design Leadership
Technical Proficiency
Generative AI tools
AI-Enhanced Methodology
Management Consulting & Strategy
Certifications
UX Certificate: UX Management
Nielsen Norman Group (NN/g) • Jun 2018
UX Certification: Interaction Design Specialty
Nielsen Norman Group (NN/g) • Jun 2019
AI for Designers
Interaction Design Foundation (IxDF) • Mar 2024
AI for Product Management
Pendo.io / Mind the Product / Credly • Jul 2024
Radical Product Thinking: Vision Setting
Pendo.io / Mind the Product / Credly • Feb 2025
Information Architecture (IA) Fundamentals
Udemy • Nov 2016
Information Visualization: Getting Dashboards Right
Interaction Design Foundation (IxDF) • Mar 2024
Storytelling for Influence
IDEO U • May 2017